Ref the above, I've raised a support request with Western Digital as well. Meanwhile, just a thought, our router is a BT 2100. The desktop is on ethernet, one of the laptops sits by me so is on ethernet (plus it's wireless card is on) and the other lappy is on wireless. The Netcentre is on ethernet and although there is a spare ethernet port on the router, I'm wondering if the combination of wireless and wired connections is more than the router can support ?
Any thoughts ?