Severe lack of response to this and perhaps that is my fault for not being clear.
This question stems from a previous problem of not being able to disconnect from the Internet. One of the solutions was to go to Control Panel, Network & Internet Connections, Network Connections, right-click the ISP icon and access
Properties. The problem is that I have no ISP icon to right-click on ??? I have no icons nor other information in this window at all ???