lost internet connection on laptop

  redsusan 13:07 25 Jan 09

All was well when i went to bed last night 'forgot to turn of laptop so this morning turned it of for a couple of hours, when i tried to get online again there is no internet connection.
Have been reading through loads of posts on here and trying to fix it but no joy.

windows vista
sky broadband.

also tried system restore to differant dates but is says restore failed each time.

please help me dont know what to do next

  redsusan 17:20 25 Jan 09

Just an update,

managed to sort out my problem with the help of sky , on the phone for 56 mins ,wish i could tell you what the problem was incase anyone has the same problem but it was click this then that ect lost me in the first 5 mins. But i must say very helpful lady.


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