Lost Internet

  civicr 13:10 07 Apr 09

Hi all ,
My nieces laptop has lost the ability to get on the internet since 1/ removing fire fox 2/trying to download service pack 3 for windows xp . I have done a system restore to a date before the troubles , but to no avail . I also went into control panel to look at the internet option tab , but that also does nothing . It seems that service pack has only installed so far . Any ideas .

  civicr 13:10 07 Apr 09

PS she can use msn ok .

  peter99co 13:12 07 Apr 09

Restore to a date when the system last worked ok?

  chub_tor 13:23 07 Apr 09

Run sfc /scannow click here

  civicr 13:26 07 Apr 09

No , the restore didnt work at all .

  chub_tor 15:56 07 Apr 09

Then you should run sfc to repair any files damaged by your failed SP3 install.

  Clapton is God 16:10 07 Apr 09

"lost the ability to get on the internet"

"she can use msn ok"

Surely, that's a contradiction?

If she's using MSN she must be connected to the internet?

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