Lost EMails ?

  amonra 09:56 31 Aug 06
Locked

One of my friends has contacted me with the following problem. She has BT/Yahoo as BB ISP which works OK,and uses BT/Yahoo for email. When she receives an EM it appears in the inbox, she can open it and read it, but after shutting down the computer and restarting the following day, it has disappeared !
I hope someone can give me some ideas before I travel up to see her. She is a complete novice so I cannot ask her to do a lot over the phone, she hasn't long had the system. Thanks in anticipation.

  DieSse 10:10 31 Aug 06

If she's reading the mail with OE - it's possible she's got it set to display only unread mails. Check in OE under View - Current view.

A bit more info on the mail-client/whether webmail or not - would help.

  amonra 09:58 01 Sep 06

DieSse
Thank you for the reply, not sure of the set-up. I will be going up there on Sunaday and will get back to you for more advice if I cant sort it.

  Giants 13:23 01 Sep 06

found them click here spot the f ed and gandalf

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