Lost both cd drives

  mak2 18:55 13 Sep 07
Locked

I seem to have lost both cd drives, they both show in bios, but not in XP, when I try to add new hardware, I get error code 19. Can anyone shed some light on this please. Thanks

  skidzy 19:03 13 Sep 07

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

Firstly try resetting the DMA settings incase PIO has been selected over DMA click here


Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

Reset the cd/dvd drives in Windows Explorer using the below tool from Doug Knox

click here


If no joy with the above fix,try the Microsoft Guided Help

click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.


Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here


Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompt

  skidzy 19:04 13 Sep 07

Try the second link first Mak

  mak2 19:33 13 Sep 07

Skidzy, You the man, CD-Fix did the job

THANKS VERY MUCH

  skidzy 19:35 13 Sep 07

No probs Mak,all the best.

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