LOSS OF SOUND - Windows 7

  novis 12:34 14 Nov 12
Locked

My Toshiba Equium laptop has lost sound - no problem with the speakers which test OK. I downloaded JYK Recorder software to transfer cassette tapes to MP3 which seems to have caused the problem. How can I resolve it? Haven't been able to find answers online.

  novis 13:01 14 Nov 12

It might - but I still need the device to install files.

b) I don't know if I have a back-up that I can restore to.

  lotvic 13:06 14 Nov 12

Uninstall JYK Recorder, reboot laptop, then download and use Audacity instead.

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