loss of conection

  //adz_w/// 30 Apr 11
Locked

hi, i keep loosing connection from my BT hub every 5 mins or so is there any way of fixing this

  Forum Editor 01 May 11

Have you tried resetting the connection?

Remove the jack from the BT wall socket and turn off the power supply to the BT hub.

Wait for five minutes.

Now insert the jack into the wall socket.

Turn on the BT hub and wait for it to go through its connection procedure.

See if that works.

  //adz_w/// 01 May 11

I reset it every time i loose connection, tried all that but still seems to do it.

  Forum Editor 01 May 11

Then I suggest that you contact the BT broadband help-desk. They'll run a line test on the connection. If they detect any problems they'll usually ask you to leave the hub connected overnight, and they'll run more tests.

In my experience they're pretty good,once they are on the case.

  //adz_w/// 04 May 11

ahh allright ill contact BT tonight see if that works thanks.

Advertisement

This thread is now locked and can not be replied to.

How to watch Wimbledon 2015 live online: follow the tennis from your laptop or PC

We are being sold the ability to spend money we don't have. And we love it

HTC's head designer on what's exciting in designing for mobile right now

Apple Music preview: Why Spotify should be scared of Apple's impressive new music-streaming service

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message