Loss of AC97 sound

  FCD 09:03 22 Nov 03

I have run my system using on board AC 97 [Jetway 867AS Mobo] for 18 months. Recently, I fitted a 4.1 sound card which ran v well. After a couple of weeks my system froze 2 or 3 times - to try and identify the culprit I removed the sound card and reverted to ac 97 for a week. I then repeated this procedure and, after I removed the card a second time, I could not get the AC 97 to work. After trying everything, I re-formatted my OS partition and re-installed Windows - again with no AC 97 sound.

Windows "sees" the AC 97 in Device Manager ok[indeed if I disable AC 97 in the BIOS it disappears then comes back when I re-enable it] and says the device is working but I can get nothing out of the speakers.

V grateful for any help in what to try next.

  livewire 09:53 22 Nov 03

Would this be a Via chipset?

  FCD 10:05 22 Nov 03

Yes - Via KT-266.

Any clues?

I assume the speakers are mains powered. Tap the tip of the plug that goes into the sound card to check the speakers.

  FCD 14:23 22 Nov 03

Speakers are A OK - work fine with the modem and when I fit the sound card.

Somehow I have lost the AC97 output from the Mobo????

  woodchip 14:32 22 Nov 03

You need to load the drivers from the Motherboard CD

Strange indeed! Your best bet would be to find out what is causing the freeze and then use the 4.1.

Have you looked in the event log?

  canard 15:17 22 Nov 03

This could solve my prob too. Please would someone kindly tell me which drivers on the motherboard disc do I need to reinstall [currently making do with dowloaded but have lost Roland midi]?

  Rikku 15:32 22 Nov 03

take a look on the cd and look at the Via stuff you sould have audio stuff around there im trying to look for download links if i find i will post

  Rikku 15:42 22 Nov 03

try and have a look here
click here

updates for most jetway mobos so make sure before you download that its gonner be for your model or if its universal or what ever

  Stuartli 17:47 22 Nov 03

Has the onboard sound been disabled inadvertently in the BIOS?

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