logon problem

  Newuser2 18 Jun 11

Just upgraded from XP to W7 all went well untill I installed keyboard software. The PC boots up OK but the keyboard and mouse are dead to I can't enter my password. Tried another key board but no go. Is there a way around this big prob.

  johndrew 18 Jun 11

Are keyboard/mouse PS2/USB/wireless?

It may be you will need basic PS2 units (uninstall the rest) to enable a login as other options may well be disabled for security.

  Fruit Bat /\0/\ 18 Jun 11

Ensure legacy for DOS is enabled in the BIOS and use a USB keyboard

  Newuser2 18 Jun 11

Units are PS2. I can't unistall as I can't enter the password as the keyboard and mouse are dead. Was tinking of getting a new keyboard, but till I can access the PC me thinks I'm stuck

  Newuser2 18 Jun 11

Can't see any way to enable lecacy for DOS

  buteman 18 Jun 11

Maybe try starting in safe mode and see if you can get it to work on there.If so.[all went well untill I installed keyboard software]Maybe uninstall the keyboard software and let Microsoft update it on a reboot.

  Newuser2 18 Jun 11

Tried safe mode, and several other options. When it gets to the password screen the keyboard is dead.

  Fruit Bat /\0/\ 18 Jun 11

Have you tried just plugging in a USB keyboard? and rebooting

  Newuser2 18 Jun 11

Fruit Bat mmmmm No but its an idea. Just have to go a get one I guess.

  Fruit Bat /\0/\ 18 Jun 11

£2 or £3 from Asda / tesco always useful to have a spare keyboard / mouse

  Newuser2 18 Jun 11

Well usb keyboard attached, mouse works but still cant enter password into box. It tells me I can reset password using a disc I made previously. I didn't make one cause W7 upgrade didn't advise to make one.


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