I was updating my daughter's portable with Zonealarm but the installation stalled so I restarted the portable. Now the portable can connect to the WiFi router but not the internet (when I hover on netwrok icon I see ("access: Local only"). I cannot find Zonealarm in Control panel to deinstall, if indeed that is the cause of the problem. An ethernet and WiFi connected portable on the same router are working fine. Any suggestions please?
Thanks but I cannot see ZA in System tray, maybe as the installtion did not get very far before stalling. I had just installed Avast anti-virus, do you think that could be the cause of the problem and the failed ZA installation is a red herring?