livebox keeps failing

  charlie12 10:26 04 Mar 08
Locked

we have had a livebox orange package for over a year now. have had to reset sometimes.for the past month we now have to factory reset every day. connections say we have 6mg but connection to internet wont happen. had new disk from orange but problem persists.we do have dongles we use for tv and phone would these interfere with signals.

  johnnyrocker 10:53 04 Mar 08

get orange to replace box?


johnny

  Fruit Bat /\0/\ 12:16 04 Mar 08

1. check phone connections try livebox direct from master socket

2. Replace the filters.

  charlie12 09:57 07 Mar 08

many thanks to your answers. after new cables etc same thing was happening but only at a specific time of day. someone suggested our ip was "throttling us" at busy tiomes and each time we rebooted the livebox it gave us a different ip address. as the week has gone on we seam to be ok. shall moniter from today to see.

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