Lexmark 74 All in one

  Stato 10:31 02 Feb 04
Locked

My friend has just has a problem with a couple of viruses on his computer, I only know that one of them was a trojan and I don't know the names, anyway his Lexmark was working fine before the viruses but now after it disappeared from the printer list it will not reinstall. I have had a look at lexmarks website and tried a couple of suggestions but none of them worked.
After installing the printer on my computer and getting it to work I am begining to think I will have format the hard drive or reinstall Win Me over the current installation.
I have tried system restore but found that it had been disabled so I cannot go back to before the viruses. There is a third party system restore but it has just been installed after the viruses were removed so I cannot go back to before the viruses.
Any ideas.

  MichelleC 13:34 02 Feb 04

You need to delete every single Lexmark file, even in registry; HKEYS_LOCAL_MACHINE/Software/Lexmark, and delete folder. Backup registry 1st by exporting. Reboot, and reinstall.

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