Left overs from AOL

  sablered 23:35 22 Jan 10
Locked

I changed my broadband from to another provider about 6 months ago. I have just located 309 items of Aol still on my system however when I try to delete the files I get an "access denied" message How do I get rid of the left overs..many thanks

  rdave13 23:48 22 Jan 10

If XP then if you searched for AOL and found these entries just right click and delete. Make sure that 'AOL' is NOT a part of a document folder or email in case you need to keep them.
Delete from bottom of list up. Ignore the 'access denied' and continue up the list and delete.
Reboot and start again. Should be that most of these folders have gone.
Remember to check each file in case the 'AOL' is part of a document so ignore those.

  rdave13 23:49 22 Jan 10

Should have also said to check add/remove, first, to see what you can uninstall.

  sablered 23:58 22 Jan 10

I originally clear all files from Add & remove when I switch and again I have just check - all clear in there.

I have done as you suggested - started at the bottom but not getting anywhere, message appears no matter where i click - little buggers!!!

  rdave13 00:03 23 Jan 10

OK. F

  rdave13 00:04 23 Jan 10

Try again.
OK. Find the little buggers and try unlocker to remove them; click here

Good hunting.

  sablered 00:20 23 Jan 10

WOW!!!...that is very clever, many many thanks have a good weekend : )

  rdave13 00:25 23 Jan 10

Have a good one yourself.
Glad it worked.

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