Laptop won't connect to internet wired or wireless

  hgrock 07 Jul 11
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Help folks,I am using btinternet router a desktop is connected wired and works fine, i also have 2 laptops, netbook and notebook, which were wirelessly connected until a few weeks ago. the wireless connection on both stopped working tried everything didn't work. so i wired them to the router and they would not connect to the internet either even wired directly. can anyone suggest something that i may have missed. Thanks for any help

  mgmcc 07 Jul 11

In one of the computers that isn't connecting, can you hook it up to the router by ethernet cable then run ipconfig /all in a Command Prompt window. Right click in the Command Prompt window, "select all" and press Enter to copy the contents to the clipboard.

Paste the details into a blank Notepad file and transfer it to a working computer via USB stick or whatever. Then copy/paste the full details into a forum reply here.

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