laptop wont boot up?

  dfghjkl 00:28 26 Dec 07
Locked

hi my toshiba satellite 1700 running xp wont boot up,when i turn it on it go,s to a differant first boot screen and then go,s straight to set up,it wont even reformat it just does the same,is the hard drive dead? happy christmas.

  Fruit Bat /\0/\ 12:14 26 Dec 07

try removing and refitting the HDD.

what message do you get on the first screen?

  dfghjkl 01:32 31 Dec 07

hi,sorry i have not replyed but my main pc went down as well(new psu)do you mean physicaly as in open it up and do it ?

  Fruit Bat /\0/\ 13:59 31 Dec 07

Yes

physical remove the drive from the laptop and then refit it.

The idea is to remake the connections to the drive this may solve your problem.

  dfghjkl 15:02 31 Dec 07

thanks i will try it,i have done it to my pc before but i have not ventured into the laptop yet.

  dfghjkl 15:03 31 Dec 07

just a thought but the hard drive is recognised in the bios.

  skidzy 15:08 31 Dec 07

Can you boot into safemode ?

  dfghjkl 15:17 31 Dec 07

no,when i try it starts to work on safe mode but freezez up when you get all the writing accross the screen

  skidzy 15:21 31 Dec 07

Ok can you boot into the bios ?

One thing to eliminate harddrive failure is to remove the drive and place in a 2.5 caddy and hook upto another computer,and see if the drive is accessible.You could use a usb adaptor cable if no caddy.

Also check your ram is firmly fitted,should be a small compartment on the bottom of the laptop.

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