Laptop with USB ADSL modem - connection problem

  de_de 15:12 08 Mar 08
Locked

Hi, this is a desperate cry for help in trying to connect my laptop to the internet. It is a Fujitsu Siemens Amilo, AMD Turion64 processor, 1 GB RAM and is running Vista Home Basic edition.

I have a brand new 'ZOOM' USB ADSL modem (model 5510B) connected to it. I have downloaded the latest drivers/software for Vista compatibility. The software/drivers installed flawlessly and the modem LED's for power and link are lit.

The problem I have is trying to set up an internet connection, but I think I am missing something somewhere.

When I try to connect it says 'conecting to broadband connection', 'connecting through WAN Miniport (PPPOE)' then it says 'failed to connect', 'Diagnose problem?'. 'Windows did not find any problems'

I am using my desktop to write this, so I can keep online indefinately.

Any help would be massively appreciated.

  de_de 15:23 08 Mar 08

Sorry i've duplicated this in the helproom forum instead as it is help I require. DONT reply in here thanks

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