Laptop showing as connected to the internet but no connectivity!

  Luca M 10 Sep 11
Locked

Hi All,

My HP laptop is showing as connected to the wireless network (with internet activity) and the globe is showing in the status bar however any websites fail to load and I cannot access the router on its usual IP address.

Even if I connect the laptop directly to the router, there is still no web pages loading.

I have also taken the laptop to other locations to see if it was the router and it still does not load.

Thanks in advance.

  sunnystaines 10 Sep 11

turn off router for a few mins & then reboot laptop.

option two delete your connection and reset it.

  Luca M 10 Sep 11

Hi,

Thanks for your response.

I have tried the router and laptop reboot and that docent seem to have worked.

I have deleted the internet connections and started again and that dosent seem to work either.

When I select 'diagnose and repair' its showing as a DNS error however it does not show a solution.

Anything I can do?

  sunnystaines 10 Sep 11

you can flush the dns

instructions here

http://www.whatsmydns.net/flush-dns.html

  Ashrich 10 Sep 11

A reset of the Winsock and TCP/IP stack may be in order , open a command prompt ( start/run , type in CMD and press enter )

In the command box type in ( without the quote marks ) " netsh int ip reset resetlog.txt " then press enter . On the next line type in " netsh winsock reset catalog " press enter again , you will be asked to reboot . Type " exit " and press enter , then type " exit " again and press enter again , this will close the command prompt , then reboot the system , hopefully that will do the trick .

 Ashley
Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message