laptop password lost

  swanny2 19:40 04 Aug 05
Locked

my father has just started using a laptop an the only thing he knows what too do upto now is turn it on .:O) but now he cant get on the net because he cant remember his password he made when he got it only his username when he starts up the laptop.
does anyone know how he can get too logg on please .
tx

  Graham ® 19:53 04 Aug 05

He will have to ring the ISP and answer the security questions to get the password.

  Completealias 22:15 04 Aug 05

Do you mean the password on his user account? Or his password for getting onto the internet?

If the latter then he will need to contact his ISP, if it is the former restart the laptop and press F8 as it boots up you will now be presented with a number of options choose safe mode, the computer will continue to boot and you will now be presented with your dads username and adminstrator choose adminstrator the password is blank by default in xp home and then goto control panel / user account from here you will be able to remove the password from your dads account

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