Laptop not switching on, screen black

  SharonBowyer Molyneux 21:20 04 Jun 14

Daughters lap top not switching on. Tried 3 hard resets and nothing. Tried the laptop using power pack nothing, battery nothing, both together nothing and also used another a power pack and still no luck. The power light is glowing, F12 is glowing orange,the caps lock light is flashing and you can hear the fan turning. She had a problem the other day when logging on and had to preform a reset to an earlier date, but now nothing just a black screen

  Fruit Bat /\0/\ 21:46 04 Jun 14

can you connect the laptop to an external screen or Tv and see if you get a picture?

you may need to use the FN + F(something blue screen symbol (mine is FN + F5) to cycle between LCd screen and external.

also check, if possible, that the lid switch is not stuck in. lid switch is usually a small button operated by a dimple near one of the hinges.

  onthelimit1 08:48 05 Jun 14

Those symptoms on an HP usually indicate motherboard failure.

This thread is now locked and can not be replied to.

Nintendo Switch review: Hands-on with the intuitive modular console and its disappointing games…

1995-2015: How technology has changed the world in 20 years

The updated 'Corel Painter inside Photoshop' plugin ParticleShop offers new brushes

New MacBook Pro 2017 release date, UK price and tech specs: Kaby Lake MacBook Pro to launch in…