Laptop not recogniseing additional memory

  sputnick 15:01 PM 24 Aug 12
Locked

I have just installed two ram modules of 2Gb each.Only 2Gb showing. Crucial have confirmed the memory is correct. Both modules work in port one correctly but neither will work in port 2. Using W7 64 bit O/S home premium. Latest bios installed.

  KRONOS the First 15:20 PM 24 Aug 12

Faulty RAM port perhaps?

  sputnick 15:37 PM 24 Aug 12

Thats what i`m begining to think.

  T0SH 18:59 PM 24 Aug 12

Have you checked with the laptop makers support that your laptop is capable of using 2 X 2GB ?, and if so do they have a list of supported modules ?

Crucial and its likes are mostly about selling ram ?

The ram slot operabillity is easy to check by moving a single 2 GB stick between both

Cheers HC

  KRONOS the First 19:11 PM 24 Aug 12

The ram slot operabillity is easy to check by moving a single 2 GB stick between both.

I think you will find that he has tried that.

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