Laptop freezes when trying to use aol

my wife has a Eisystems 4413 laptop. aol8 has been installed but when she triesto use aol it starts to load but then freezes and she has to
wait untill battery runs down before laptop can
be used again she has never been able to access
aol on the laptop.freeserve was installed on the
laptop when it was purchased, is this causing any
problems

  politic 23:57 27 Feb 04

Sorry to say this Speccy, as its little help, but you went wrong using AOL in first place.
Aol are known for being almost impossible to completly clear from a system once on there.
Suggest you go through all system and remove AOL, and get other ISP! Myself and others dont trust AOL!

  PC User 00:47 28 Feb 04

similar thing used to happen to me when i was with AOL ...

I uninstalled AOL plus deleted "AOL Back" from the WINNT folder (yes AOL keeps a huge file on your computer even though you unisntall)

Then to make sure I did a full recovery (make sure you back up data first

Never going back to AOL again

  JIM 01:14 28 Feb 04

Have you tried control alt ,delete to end AOL.
You have a user name or have you not connected long enough to sign on?Whats your win os?

thanks for help, uninstalled aol reinstalled again, found norton security trying to block aol reset all seems to be ok

  JIM 13:33 29 Feb 04

keeps the wife happy and you from earache:)

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