Laptop does not defrag

  kiki769 14:43 20 Mar 07
Locked

I have an old laptop which is used mailnly for Words and Internet. I was given it about a year ago and since then all the attempt to defrag the hard disk has been unsuccessful. When I try I always get a message that tells me that due to error on the hard disk it cannot be defrag and therefore a should use Scandisk first to repair the damages. When I run Scandisk it takes hours and it crashes half way through. The laptop has I mentioned is a very old Dell the HD is only 4GB.
I would appreciate any help
Thanks

  recap 14:46 20 Mar 07

Have you tried running ScanDisk in Safe Mode?

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