Laptn can't see wireless networks

  magdabis 11:27 04 Jul 08
Locked

Hi
I've got the following problem:
I have wireless modem. My laptop work perfectly ok with it but my new housemate can't connect. her laptop doesn't see any wireless network. I tried to restart the modem but it doesn't seem to help. when modem is turned off my laptop can still see other newtwork in the area but her laptop can't see anything. We tried to connect her laptop to the modem by a cable but still no internet on her laptop.
she says she is able to connect to wireless internet at the uni but they access it over there via intranet.
to make things worst her Windows is in Korean and she hardly speaks English...
Please help me. what could be the problem? i it her laptop or something with the modem?
thanks

  Gordon999 14:02 04 Jul 08

Do you have software/drivers etc that came with the modem. Try installing them on her machine and then configuring the machine with the necessary security and passwords.

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