Bet she's getting a # or @ symbol. Has she checked the regional settings?
If you set to US (if I recall correctly) you will probably get one of the above, might need a reboot.
Talk her through checking those - pretty sure that must be it.
This thread is now locked and can not be replied to.
Sniper Elite 4 review: Headshotting Nazis has never felt so good
1995-2015: How technology has changed the world in 20 years
The Fresh New Fonts of 2017
WWDC 2017 dates: How to get WWDC 2017 tickets, when is WWDC 2017 and more details announced
Synology invites you to visit them at Insomnia on 26th – 29th August. Book your tickets now and visit Synology.