just bought a PC and monitor - monitor can't get signal

  Buffy's mum 18:39 02 Jan 15
Locked
Answered

Hi everyone

We've just picked up a second hand PC & Monitor that we saw booted up and working before we paid for it.

We've connected it with all the same cables that the chap gave us - but the monitor is saying that it can't get a signal (VGA no signal) and then goes into sleep mode.

It's a Compaq Presario - please can anyone give any idea as to what is possibly wrong?

thanks!

  rdave13 18:49 02 Jan 15

Check the rear of the PC. You might have two connections there. You need to connect to the port that's on the horizontally fixed graphics card and not the vertical motherboard's connection.

  Buffy's mum 18:55 02 Jan 15

rdave13 - you are a genius and have just saved our evening! Partner says he's an idiot and could have sworn there was only one connection!

THANK YOU for taking the time to respond - honestly - you're a life saver!

  rdave13 19:10 02 Jan 15
Answer

Thank you. A happy customer as last :)

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