Junk Emails Will Not Allow To Be Deleted

  firstnoel 13:34 15 Feb 10

I keep receiving an email which has "Received from unknown" on it. When I try to put it into my Junk Mail folder, the options there remain as a shadow, and so clicking on an option to have this Junk email removed directly to this folder, does nothing. I am not allowed to choose to have it removed completely and it is driving me mad. They have obviously found a way to stop me removing them. Please Help.

  rawprawn 13:37 15 Feb 10

Have you tried is Safe Mode?

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