java software problem

  ball_footy 19:38 23 Jul 07
Locked

hi , have the latest java software installed but when I go into websites the dialogue box is blank ie:(chat room/speed test window).have the computer 2 years never happened before. can anyone help cheers

  skidzy 19:47 23 Jul 07

Possibly Flash corrupted,reinstall from click here

Or uninstall click here
And reinstall from click here

  ball_footy 22:02 23 Jul 07

thx for reply have tried to reinstall get this message

error opening player activex set up
c:\windows\system32\macromed\flash\flash9d.ocx


any ideas cheers

  skidzy 22:46 23 Jul 07

Have you followed the uninstall method first,then run Ccleaner click here and then use the reinstall link.

  skidzy 22:47 23 Jul 07

Or try to uninstall in safemode,tapping f8 on startup will get you into safemode.

  ball_footy 23:12 23 Jul 07

thx for helping again .

followed the above
1.uninstalled then Ccleaner
2. reinstalled got the same message as above .
anything else I can try . cheers

  skidzy 23:14 23 Jul 07

Have you tried in safemode ?

  ball_footy 00:29 24 Jul 07

have tried it m8 no luck. anything else?

  brundle 01:05 24 Jul 07

try
Start menu/run, type
%windir%\system32\Macromed\flash\flashutil9c.exe

if that doesn't work try

%windir%\system32\Macromed\flash\flashutil9d.exe

it ought to open a Flash updater.

reboot for changes to take effect.

  brundle 01:49 24 Jul 07

And make sure Java itself is up to date; click here

  BT 07:16 24 Jul 07

Got automatic updates for Java this morning.

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