ISP - Zen

  badgermansix 18:55 07 Mar 06
Locked

Any comments on ISP Zen as a provider please.

My contract with BT comes to an end soon and I am thinking of a change.

TIA

  mr gee 20:11 07 Mar 06

been with zen for 2 years now.
never a moments down time ---their service is brilliant (you get to talk to a person -not a machine) might not be the cheapest out there but they are regulary voted one of THE best

  cycoze 21:18 07 Mar 06

Zen have a brilliant reputation as mr gee has already said, i know djohn another forum member finds them pretty much faultless.

  shizzy 21:58 07 Mar 06

Always there if you need them. Phones answered almost immediately and emails the same day. One of the better ISPs. Been with them for a year and very satisfied.

  badgermansix 06:32 08 Mar 06

mr gee, cycoze and shizzy, thank you... food for thought :-)

  The Spires 08:48 08 Mar 06

I have used Zen for over two years & the service has been faultless, I'm very pleased with with Zen.

  BH34 10:05 08 Mar 06

Have you had a look here click here

  badgermansix 22:08 08 Mar 06

BH34, thanks also, it looks very tempting I must say.!

  interzone55 22:21 08 Mar 06

I was going to join Zen as they have had many good reports, instead I decided that as Demon are £10 a month cheaper, and still have many good reviews I would join them.

I an very happy with Demon's service, although their website is very poor, and customer service could be better for home users. Also they only offer a paltry 25Mb of web space, but I have no use for that anyway

I have not had any down time since I moved my connection to them last september.

From experience of Zen as both my work ISP and my Wife's their service is unparalleled, but I'm not sure it warrants the extra £10 a month over Demon

  Djohn 00:44 09 Mar 06

I've been with Zen home 2000 for over two years now and not one single fault, they are superb.

No longer provide the 512k 1Mb and 2Mb services, but existing customers can stay on them if we wish. New service is now 8 Mb MAXDSL from March 1 of this year. £24.99 for the 20 Gb and £34.99 for the 50 Gb cap.

Excellent service for the price. Zen are mainly a business provide, 80%of their customers are medium to large business. remaining 20% are home workers and home users. One month contract, no blocks, no cut-offs every 24 hours, or drop-outs.

Very rare I feel confident enough to recommend anything to others, but Zen are the best without the slightest doubt.

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