ION slide scannner problem

  Khyron 01:12 08 Dec 09
Locked
Answered

I have an ION slide scanner that will not work on my Vista 64bit SP1 system. All drivers it is telling me are up to date and so is the Photo Impression 6 software. All work well on my XP laptop but will not on my new desktop........just wondering if it's because I'm running a 64bit and not a 32bit........any suggestions anyone ?????

  User-1229748 01:18 08 Dec 09

what is the model of scanner,name and number?

  chub_tor 08:35 08 Dec 09
Answer

If it is this one click here then it says it supports Vista 32 and 64 bit. You might try a search for your model on this site or if not email them a question.

  Woolwell 10:02 08 Dec 09

What happens if you open Control Panel and in Classic View open Scanners and Cameras and add device?

  Khyron 10:06 08 Dec 09

Thanx chub_tor that did the trick (same scanner). Now I can use it for what I bought it for instead of using it as a football (which was about to happen) !!!!!!

  Khyron 10:07 08 Dec 09

..........and Thanx to everyone else........I love this forum !

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