invalid page fault in module ICM32.DLL

  cguil_uk 22:46 10 Mar 03
Locked

I Got two separate errors on my Win98 system when opening certain Powerpoint & Word Documents.

POWERPNT & WORD caused an invalid page fault in
module ICM32.DLL at 0177:7d9b365e.
Registers:
EAX=7d98b441 CS=0177 EIP=7d9b365e EFLGS=00210a17
EBX=00000100 SS=017f ESP=0062c344 EBP=0062c58c
ECX=00640078 DS=017f ESI=00000600 FS=13bf
EDX=00000400 ES=017f EDI=00000200 GS=0000
Bytes at CS:EIP:
01 00 42 6c 00 00 00 ff 7f ff 7f ff 7f 0f 00 7e
Stack dump:
7d98b441 00000027 0062c480 00000000 00000000 00750530 ffffffff 00000000 0062c3a4 00000b1c 00000020 81998e88 bff7a391 818fa000 81998ea8 00000b1c

I went to Microsoft and found the following proceedure which did not work, (I have a HP DJ 940c printer by the way).
______________________________________________

PUB: Invalid Page Fault in Icm32.dll When Starting Publisher
The information in this article applies to:
Microsoft Publisher 97, when used with:
the operating system: Microsoft Windows NT
This article was previously published under Q155786
SYMPTOMS
When you start Publisher you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, please contact the application vendor.
If you click Details, you see the following message:

Mspub.exe caused and invalid page fault in Icm32.dll at address>
This problem can occur if you installed a printer driver for a Hewlett-Packard (HP) color DeskJet.
RESOLUTION
To resolve this problem, do the following:
Click the Start Button, click Settings, then click Printers.
Click the icon for your color DeskJet printer.
Press the Delete key on your keyboard. Click Yes if you see this message:
Some files were used only for this printer and are no longer needed. Would you like to delete these files now?

Search for all the files in your C:\Windows\System folder that begin with the letters "hp". Delete these files.
Start Publisher to verify that it works correctly now.
Reinstall your HP DeskJet driver.

_________________________________________________
Please advise.

  GANDALF <|:-)> 23:54 10 Mar 03

click here may have some relevance.

G

  cguil_uk 00:18 11 Mar 03

Tried that but it did not work. All the files, including icg32.dll, are not on my PC

  cguil_uk 00:21 11 Mar 03

Sorry my mistake, ICM32.DLL is there - 240kb in size.

  woodchip 00:23 11 Mar 03

That's because you are looking for a different file to what you first said You said ICM.Dll not icg.dll the ICM files are in C:\Windows\System\Color

  cguil_uk 00:23 11 Mar 03

Also ICM32.DLL is version 5.00

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