INTERNET/COMPUTER PROBLEMS - PLEASE HELP

  elvina 11:17 14 Aug 10
Locked

About a week ago we started having problems with our computer. All would be well at the start of the day and then gradually during the day the internet would be very slow to load and the photos wouldnt show on any items in the inbox. This is on both IE and Firefox. If we do a google search this works fine but if we go onto any website with graphics it either takes forever to load or wont load at all. Its not an internet problem as the other computers in the house are working fine with the internet. We use a wireless router.

Around the same time that this started the computer crashed a few times and had to be restarted, I dont know if this has anything to do with it.

We have run checks on the firewall, spyware, malware etc and have done lots of cleaning up and removing unwanted bits and pieces but nothing seems to be making a difference. Please please please can somebody help?


Many thanks

  lilly2285 11:44 14 Aug 10

Hello dear all,

This is Lilly Michelle and i am new to this forum.you need to install anti virus software to your computer and then update latest version.
Thank you.

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  elvina 12:00 14 Aug 10

Hi Lilly

Thanks for the suggestion but have all the firewalls, anti virus etc already in place. Have also run lots of extra scans etc to check for malware etc.

Thanks

  tullie 13:06 14 Aug 10

Lillys a spammer

  rdave13 13:50 14 Aug 10

It could be that the PC is slowly overheating over time. Can you disconnect from the mains and check inside the case for dust build up. Clean it out carefully then on start-up listen for the fans are running ok.

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