internet - very weird broadband, pls help!

  davidwilliams85 16:35 26 Oct 06
Locked

Our student house has 4mb ntl broadband.

Firstly and more annoyingly, websites take a very long time to load, almost like modem speeds at times, which i find weird because the downloading of files isnt too painful. Also some sites just come back with not being able to be found, such as pcpitstop.com and click here. Also within sites it will only let you get so far and then not let you go any pages further, coming up with site not found messages. For example click here will let you go as far in with downloading until the download now page when it says the site cant be found.

Secondly, and less importantly, it is not exceptionally quick on downloads, never seen it rise above 100kbps and generally stays at about 30. Is this likely to be because we live in a student house with 7 computers all using the same connection??

I have tried checking firewall settings but havnt managed to solve anything.
I use zone alarm, peer gurdian 2, avg free edition and firfox whilst using the internet.
I have also looked at the router settings, which is an edimax, and cannot see anything there that may be the culprit.

Any help would be very much appreciated

  johnnyrocker 16:39 26 Oct 06

it would seem that IT team have restrictions in place being the cause of most of your issues, have a word with them?


johnny.

  davidwilliams85 17:39 26 Oct 06

thanks! but who are IT team? and how do i get in contact with them?
cheers

  Technotiger 17:43 26 Oct 06

Hi, I assume you are at uni. I think most uni sites have quite a few restrictions built-in.


Cheers.

  davidwilliams85 19:01 26 Oct 06

We rent the house and it has nothing to do with the university at all. We are simply normal NTL customers.
I think you are correct though - when we lived in halls of accomodation last year (which are owned by the university) there were restrictions such as torrents were banned and simply wouldnt work.

Anyone else able to shed any light on what the problem may be??

cheers

  davidwilliams85 19:04 26 Oct 06

We rent the house and it has nothing to do with the university at all. We are simply normal NTL customers.
I think you are correct though - when we lived in halls of accomodation last year (which are owned by the university) there were restrictions such as torrents were banned and simply wouldnt work.

Anyone else able to shed any light on what the problem may be??

cheers

  Technotiger 23:00 26 Oct 06

If you Post this question in the Networking Forum you will probably get more specialised replies ...

Good luck.

  billypilgrim 10:33 27 Oct 06

Have you contacted NTL? I have just switched to Cable, and had similar problems on my 10MB line. They checked my line remotely, and found i had low Modem Power Levels, and immediately sent out an engineer to fix it.(by fitting an attenuator on the line.)
Have to say that I was enormously impressed by the way they dealt with the problem, in diagnosing and fixing. Previous ISP's tended to just say things like, 'you must have spyware', 'check your connections' etc.

  billypilgrim 10:44 27 Oct 06

If you are unsure, as I was what Modem Power Levels are, then you could read this,
click here

Thats me asking on another forum for advice, and getting very helpful info.

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