internet speed

  mantis1 15:00 22 Jan 06
Locked

i have aol gold using a bt voyager 2100 router which works but i think the speed is slow and when i have tested it it says that i am only on average 160k to 400k and that i should be 2000k.when i use the aol modem which you get i have tried the speed test and it does run at 2000k. why wont it run at this using the voyager router which i need to use cause i have more than one computer. any help please

  dms05 07:20 23 Jan 06

Is the original modem a USB device? If it is, and you are now connecting to your PC via Ethernet, I'd initially suspect the Ethernet cable. Can you try another?

  mantis1 18:29 23 Jan 06

yes its a usb device but i also have a wireless laptop and the speed is still slow on that.i will try another ethernet cable though. any other ideas

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