Internet security install problem ??

  alanstan 17:24 15 Feb 10
Locked

Hi, I have tried to install my new int/security cd disc, it starts ok but then it stops and says you must un-install Avira before you can continue,

The problem is when I go to "un-install" I cannot find any Avira nor can I ever remember installing it, so I cannot un-install what is not there to un-install,

Avira is not in the list of installed items,

Any help would be much app.

  Technotiger 17:27 15 Feb 10

Have you tried doing a Search for Avira, by going to Start>Search ?

  howard64 17:28 15 Feb 10

have a look in the startup tab of start - run - msconfig and see if there is anything with a tick in it that refers to avira

  Sea Urchin 17:29 15 Feb 10

Is it a new pc? If so Avira might be included in the system to be installed if wanted.

Download the Avira Removal Tool and run it, and hopefully it will clear all references.

click here

  Technotiger 17:29 15 Feb 10

During your Search, look in All files/Folders including Hidden files/folders.

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