internet problem

  samcarter 20:46 07 Sep 09
Locked

hi i have this problem with my internet where my adsl ligh in my router will just go on and off all day

its not the router because i have bought a new one

its not the filter because i have bought a new one

i have placed the line into the test mode in the sockect and i get internet connection but no phone line anymore so its really just one or the other...

i contacted my isp and they think it is a problem with my line and that bt will have to look into it but i was just wonderning if anyone had any better knowledge and may have an insight into how to fix my problem please get back to me asap


thanks sam...

  chub_tor 21:05 07 Sep 09

If your adsl light is going on and off and you have no phone then it must be the incoming line. Let BT sort it out.

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