INTERNET PRINTING

  tony-232215 14:50 21 Jun 03
Locked

I AM NOW UNABLE TO PRINT A PAGE FROM WEB SITES.MY EPSON PRINTER WILL PRINT FROM WORD ETC AND I AM ABLE TO VIEW THE WEB SITES.IT APPEARS THAT I HAVE LOST MY INTERNET EXPLORER PROGRAMME. HOW DO I REGAIN THIS PROGRAMME?

TDKC.

  VoG® 14:56 21 Jun 03

You can't have lost Internet Explorer if you are able to view websites, unless you are using a different browser.

Do you get any error message when you try to print?

You could try a repair click here

Oh, and please don't SHOUT.

  tony-232215 15:30 21 Jun 03

I HAVE TRIED THE REPAIR BUT UNFORTUNATLY IT DID NOT WORK. I DO GET AN ERROR MESSAGE WHEN TRYING TO PRINT AND IT READS AS FOLLOWS:-
PRINTERS FOLDER.
THERE WAS AN ERROR WRITING TO COM 3FOR THE PRINTER (EPSON STYLUS PHOTO 830 SERIES)
CANNOT ACCESS THE PORT. IT MAY BE IN USE BY ANOTHER PROGRAMME.
QUIT OTHER PROGRAMMES AND TRY PRINTING AGAIN.
THERE ARE NO OTHER PROGRAMMES IN USE WHEN TRYING TO PRINT.

  tony-232215 15:47 21 Jun 03

Sorry about the caps,did not realise I was shouting.

  jazzypop 15:59 21 Jun 03

Your printer seems to be trying to print to the wrong port - Com3 is aserial port, printers usually use a parallel or USB cable.

Check the setup of your printer ports, try uninstalling your printer and Epson software, reinstall making careful note of which port it thinks it should be printing to when choosing your setup options.

  tony-232215 17:25 21 Jun 03

My printer will work but not when trying to print from the internet only. Do you still recommend that I uninstall and reinstall printer?

  slowhand_1000 18:36 21 Jun 03

Have you tried to see what the page looks like in Print Preview. If you can't see anything there try click here;en-us;312446

  slowhand_1000 18:37 21 Jun 03

oops dodgy link, try again

click here;en-us;298847

  slowhand_1000 18:39 21 Jun 03

Thats strange

Well here is the link in full. Don't forget to take out the spaces

http: // support . microsoft.com / default.aspx?scid=kb;en-us;298847

  VoG® 18:41 21 Jun 03

click here click here

but I don't think that's the problem as they don't generate an error message. I think jazzypop is on the right lines.

  tony-232215 19:52 21 Jun 03

Further to my problem, when I double click on the internet explorer icon, on my screen appears the page cannot be displayed message and at the bottom of the page it reads cannot find server or DNS error.I hope this is of help to you out there, to help me find a remedy.

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