Hi Having a problem with internet. I'm using XP SP2 with a tornado adsl modem. Zone Alarm Personal (Fully updated), Avast Antivirus, Microsoft Antispyware beta, Java plugin. Have updated all drivers. I was using IE6, and found that browser would randomly freeze when loading pages- no error message, screen would just go blank and it would start to lad a page but make no progress. Opening a new window showed that, in the view menu, the "customise" option had been replaced by a "text labels" option. Customise now nowhere to be found. Internet connection still active, as I can still send / receive emails through Outlook Express. Impossible to rowse internet without restarting computer. Tried system restoring to a few days ago when it was working fine, didn't help. Undid system restore, seemed to fix problem for a while. Installed Firefox 1.01 to see if problem was restricted to IE6- Firefox does the same thing sporadically; upon freezing opening a IE6 window again shows this odd "text labels" menu anomaly.
I've run spyware and virus checks via avast, ms antispyware, spybot and adaware. All came back clean.
I'm completely baffled by this; I have no idea what's causing it or what I should try next. Does anyone have any ideas?