Internet explorer has stopped working

  ophrys 01 Aug 12
Locked
Answered

I have an Acer laptop running Windows 7. When I am on a web page and I click on another part of the same web page I get a box saying internet explorer has stopped working. If I click on the details is says Problem Event Name.. APPCRASH Fault Module Name .. KERNEL BASS dll Is it some thing to do with my security settings?? Thank you

  northumbria61 01 Aug 12

You should find something here to help enter link description here

  northumbria61 01 Aug 12
Answer
  northumbria61 02 Aug 12

ophrys - It would have been nice to have got some feedback on how this was resolved - that way it helps others who may encounter the same problem in the future and are then able to do a search on PCA.

  ophrys 02 Aug 12

Message for northumbria61,Sorry I did not send info,this is my first post I could not find my way around this forum. The problem was solved by unchecking the box for Enable third party browser extenions. Thank you for you time.Regards James

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