Internet Driver is missing from Restore... Help!

  Bens Mom 23:21 06 Jan 09
Locked

Hi, Its me again,
After getting some help on here to get the pc up and running for my sister, the only thing I have found missing and cant find an answer for is the internet driver? Which means I cant even get online to find something...
Any suggestions on how I get this back as have used all the discs that came with the pc...

Thank you for any advice given.
Bens Mom

  Diodorus Siculus 23:32 06 Jan 09

Do you connect via a dial up modem or via broadband?

Sounds like a driver for either the modem or a network card is missing.

Can you give details about the PC? IE make, model, operating system etc or a link to a previous thread where you got help?

  Bens Mom 23:41 06 Jan 09

Hiya,
Its a DELL Dimension 3100 running on xp,
I recently did a system restore so i could give it to my sister but it was unsuccessful and corrupted the pc so it would go past an error, so I used all the discs to reload everything on.
The post is near the bottom of the page,
Im relatively new to dabbling so am unsure on what to do,
Any help much appreciated

  Bens Mom 23:43 06 Jan 09

Oh, forgot to add it doesnt have a modem built in, so im using my broadband which comes from Virgin Media running through a Neatgear Wireless...

  Bens Mom 00:04 07 Jan 09

sorry, not running through netgear, just connected via the ethernet.

  Diodorus Siculus 00:16 07 Jan 09

OK sounds like you need a new driver for the network card:

click here and try this link

Otherwise go to dell.co.uk

choose support

drivers and downloads

and follow the directions

  Bens Mom 00:18 07 Jan 09

That link is telling me it has been moved or changed,
How do i get online to get the driver on the dell pc?
or can i do it through my laptop, sorry to sound dim...

  Diodorus Siculus 00:18 07 Jan 09

click here= maybe this link?

  Diodorus Siculus 00:19 07 Jan 09

You can download it via your laptop and with a usb stick if you have one copy it to the dell PC.

  Bens Mom 00:20 07 Jan 09

oh i see,
thank you very much for your help, just looking on the dell site now,

  lotvic 00:24 07 Jan 09

previous thread Bens Mom on pca click here

Have you installed antivirus etc before you attempt to connect to the internet?

Does your sister live in the same house as you and will be sharing your connection? If not then pc will need to be configured for her own internet hardware/modem/router connection and ISP

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