When our telephone rings the broadband internet connection, disconnects. The only way to get it to work is to ring the home phone number (sometimes 2 or 3 times. Then for some reason the internet comes back on. I am with Wannadoo and tey cannot help (pretty useless all of them). I have bought new microfilters but that hasnt helped. The phones are DECT ones. The total REM for all phones and ADSL/modem is 3. I am using a BT 2100 ADSL/modem router, but i have also tried Netgear and Belkin ones and they are the same. Any suggestions???
The ADSL router is plugged into the master BT socket via a micro filter. A dect phone is also plugged in here via the filter. This phone is part of a 3 phone set. We have another DECT phone plugged into a seperate socket via another filter. This is also an answerphone and has another handset in a different room (but not connected to the phone line direct).