Internet connection problems - AVG 8 linked?

  GB08 14:31 15 Aug 08
Locked

Internet working fine on Thurs evening until I decided to upgrade my free avg 7.5 to 8.

Is this a coincidence?

It appeared to have installed ok but Windows Security centre advised anti-virus not active. Tried to connect to internet but getting an error 720 message. Uninstalled AVG 8 thinking this would solve the problem but it hasn't.

Have spoken to Tiscali technical support and they advised trying to set-up a new broadband connection. When this didn't work they thought it was a modem driver issue so I re-installed Tiscali but am still getting the same 720 message.

Haven't spoken to Tiscali again yet but not sure what the next step is. Any ideas?

  Technotiger 15:37 15 Aug 08

First line of defence - try a System Restore back to before the problem started.

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