Internet connection issue

  timestar 10:35 23 Sep 08
Locked

I have a wireless network set up at home, and work on a laptop downstairs connecting through a wireless connection. Suddenly this morning I cannot connect to any Internet site or receive e-mail or get any connection. BUT the icon in the toolbar says that I am connected and that the signal strength is excellent. Tried re-booting - still problem. Laptop runs WinXP, haven't installed anything recently or updated any software or drivers. Router is working okay. Any ideas?

  Cymro. 10:46 23 Sep 08

Have you tried switching everything off at the mains for 5 minutes? not just a reboot but disconnecting everything rooter and computer. This was the advice I had from the BT helpline and it works for me.

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