After a lot of probs I was give some good advice to reformat my hard drive, I have (after several hours !!) managed to do this and to re-install all my programmes
When i first had this comp it took me 3 days to figure out how to install the modem, unfortunately I did not write down how !! and am now in the same position.
With the modem I had a disk (Mentor) with Fax modem written on it. When you play it there are 3 options Read me Manual and Install software - which is just Internet Explorer/yahoo etc. When I get into Device Manager/modem/Intel - there is no choice of the model I have. If you put disk in and press "Have disc" it says it does not have required information and to type in what I want ??????????? I have had to set up my old comp which is a shell and I really need to find out how to put the modem into the other machine.
as huggy says if you physically instal the modem windows will have a driver that is able to make it go then if you go to windows update it will find a better one if there is one. or seeing as youare online now go to intel.com and download the driver with the machine u are using. forget the disk you have got
Okay I am going to back to my old computer. I just hope the bios is somewhere in the motherboard icon that comes up at the beginning!!!!!!!!!!!!The modem is actually in the machine so here we go and just in case I am putting a couple of drivers on a floppy - thanks for help - hope I see you again !!!!!!!!!!!!