install artec1236p scanner into windows xp

  dromnan 17:50 05 Apr 03
Locked

I cannot get my artec scanner to work with windows xp? Does anyone have the same problem.

  AndySD 20:22 05 Apr 03

Try going to Add/Remove Programs and remove any artec software and any Twain Drivers. Now go to scanners and Printers and remove any scanners there. Unplug the scanner from the PC. Reboot the PC.

Now run the Install CD. If it says looking ... then reattach the scanner. If not then turn the PC off and Attach the scanner. Turn the PC on and it should find and install the scanner.

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