ink scatter on drum

  spuds 27 Apr 12

I believe this model is a laser printer, and when my Samsung did this, it was a case of shaking the cartridge a little.

But you say a new cartridge/toner as just been installed, then it could well be something more serious. I would suggest that you contact Brother for advice, especially if its still under warranty. If its a 'compatible' toner, then contact the supplier.

Regarding updating firmware, then there is no real harm in trying this out.

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