ink scatter on drum

  chippy+ 27 Apr 12
Locked

hi would updated firmware stop ink scatter on my prined sheet i have a brother DCP9055CND AIO THE CATRIDGE HAS BEEN CHANGED BUT STILL GET THE SME RESULT

  spuds 27 Apr 12

I believe this model is a laser printer, and when my Samsung did this, it was a case of shaking the cartridge a little.

But you say a new cartridge/toner as just been installed, then it could well be something more serious. I would suggest that you contact Brother for advice, especially if its still under warranty. If its a 'compatible' toner, then contact the supplier.

Regarding updating firmware, then there is no real harm in trying this out.

  Lazarus The 2nd 27 Apr 12

Have you read this,

Toner scatter or toner stain Click here

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