Initcontentupdate - missing registry key?

  Shadwellal 00:05 08 Feb 05

I have a HP Pavilion t580uk with XP home.
When I open the "Help and Support" option from the Start menu, the
following dialog box appears:

Error in initContentUpdate:-Unable to open registry key
"HKLM\SOFTWARE\Motive\ModelNumber" for reading".

I've checked the registry and the key doesn't seem to exist.

Can anybody help please?

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