Information for NTL Broadband Users

  pj123 13:42 29 Oct 03
Locked

I can't get into my emails on NTL BB. Just rung NTL and got a recorded message saying they are experiencing difficulties and the engineers are working on it, and will have it sorted as soon as possible. How long that will be, who knows?

  VoG II 13:48 29 Oct 03

"as soon as possible" click here

  WaiKent 13:54 29 Oct 03

me too, but i have just got on and it works now.

  pj123 13:57 29 Oct 03

I have just tried again and all I get is "Connection to the server has failed".

  pj123 13:59 29 Oct 03

VoG, I am in the Norwich area and tried your link which said "problem resolved" Not to me it hasn't.

  WaiKent 14:02 29 Oct 03

are you using an email client? if so then disconnect from it and reconnect. thats how i got mine to work.

  Djohn 14:31 29 Oct 03

Pete, from VoG's link, it says your area was resolved yesterday. J

  Djohn 14:31 29 Oct 03

Sorry pete, just saw your reply. :o(

  SEASHANTY 16:19 29 Oct 03

I tried to obtain my e-mail from my NTL homepage using the I.E.6 browser (normally i get it thru Mozilla which obntains it from the NTL server). No luck with NTL direct. Went back to Mozilla and obtained it within seconds.

  pj123 14:38 30 Oct 03

Emails coming in OK now, although I notice there wasn't one from NTL themselves with an explanation!!

  accord 21:55 30 Oct 03

FYI: Im having trouble with mine in the farnborough area.

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