Incorrect password or user name

  Sparkly 17:27 PM 26 Feb 12
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Answered

Hi all useing my laptop earlier today logged on and all worked fine shut it down when i went to lunch when i came back to it when i try to log on i get Incorrect password or user name and it just wont let me in any ideas how to get around this? Windows 7 64bit And do not have a password reset disc

  rdave13 17:38 PM 26 Feb 12

Possibly method 4 here but you will lose access to all encrypted files.

Have you checked if caps lock needs to be on or off?

  Sparkly 18:01 PM 26 Feb 12

Hi rdave13 followed your link (thanks) and looked at method 4 clicked on the link Microsoft Help and Support: KB940765and to do the system restore i would need the windows 7 dvd which i do not have system was allready installed, i trid in safe mode with no luck but in the list before safe mode safe mode with networking listed there is Repair my computer would this give me an option to retore back to an earlier time when the password worked? Thanks again

  rdave13 18:13 PM 26 Feb 12
  rdave13 18:18 PM 26 Feb 12

Unfortunately it still asks for your password. I'm reluctant to suggest the option 3 in my first link as I've never used the Offline NT Password and Registry Editor.

  robin_x 18:35 PM 26 Feb 12

It's fine AFAIK.

Make the standalone boot CD. Or it's on Hiren's Boot CD too with other tools.

  Sparkly 19:25 PM 26 Feb 12
Answer

Hi all panic over my better half told me that we had made a password reset disc and had put it away for safe keeping have just run it and we are back working again. Thanks all for your replies (not going to live this down for a while) where would be without sensible wives.

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